Please read the following important terms and conditions before you buy anything on our site.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving goods, in most cases, a Consumer can change his or her mind and get a full refund.
The Consumer Rights Act 2015 says goods that are sold to consumers must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of a product consumers are entitled to the following:
up to 30 days: if the goods are faulty, then a consumer can get a refund;
up to six months: if the faulty goods can't be repaired or replaced, then a consumer is entitled to a full refund, in most cases;
up to six years: if the goods do not last a reasonable length of time, a consumer may be entitled to some money back.
This is a summary of some your key rights where you are a consumer. For detailed information from Citizens Advice please visit www.adviceguide.org.uk or call 03454 04 05 06.
The information in this summary box summarises some consumer rights. It is not intended to replace the contract below which you should read carefully.
12.1. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
12.2. where you are a trader our maximum liability to you (save for losses that cannot be excluded at law) shall be the higher of: (a) £10,000 and (b) the price you paid for the goods that relate to your claim against us.
© Copyright 2022 Pentaprise Ltd t/a TreeMarker.co.uk. Powered by Airsquare.
By clicking 'Accept all cookies', you consent to ALL the cookies we use. However you may click 'choose cookies' to select which cookies you give consent to.
Accept all cookies or choose cookies
Please select which cookies you give consent to:
Necessary - to let our website function
Preferences - to remember your preferences
Analytics - to understand how you interact with our website
Marketing - to help display relevant advertising
Accept selected cookies